Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will open. It includes detailed information about all the actions that you can perform on that particular page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of tutorial videos describing how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you need, take a glance at our extensive Frequently Asked Questions database, which includes questions asked by actual persons and offers practical solutions. We frequently update our Frequently Asked Questions section with new Q&A's so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of client support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you send will be replied to within 60 minutes (the average support ticket response time is only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278630

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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